Malacca Homestay Guide
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Symphony Suite @ The Wave

Updated 2026-07-16 · 1,812 reviewed · 475 listed · Scored from 144 Google reviews · How we rank ›

3.1(144) 42 low data composite score See reviews on Google
Family & Group HomestayHomestay
Symphony Suite @ The Wave
Services
Family & Group Homestay, Homestay
Reviews
144

What recent reviews say

Multiple guests report severe infestations of cockroaches throughout units, dirty conditions, and unpleasant odours that made stays uncomfortable. Staff were described as rude, maintenance slow to respond, and essential services like wifi and working air-conditioning absent or broken. Consider other options in Malacca.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • hard bed
  • location
Watch-outs
  • severe infestation of cockroaches
  • unclean units with odours
  • poor customer service and rude staff
  • non-functional appliances and utilities
  • mouldy bathroom fixtures
  • inconsistent parking arrangements
  • maintenance delays
unclean-unitpoor-communicationpoor-maintenanceunresponsive-host
Think twice if: Those sensitive to cleanliness, pest control, or expecting responsive maintenance; wheelchair users without confirmed accessible parking.

Strengths

  • location in Taman Kota Laksamana

Worth knowing

  • Pest control notice observed dated 17 January 2024 but infestations continued
  • Parking charged at RM15 or RM10 for valet; night club below building claims exclusive use
  • Air-conditioning failures took over one hour to address
  • Master bedrooms reported mouldy walls and doors
  • No wifi provided
  • Multiple non-functional electrical outlets
  • No cooking stove, only kitchenette

What reviews say by service

Family & Group Homestay
Unclean units with cockroach infestations make it unsafe for families, particularly those with babies or young children.
Homestay
Severe cleanliness and pest issues, broken utilities, and poor staff responsiveness across units.

How it compares

  • Rated 3.1 against a 4.49 average across the 390 family & group homestay businesses listed here.
  • Has more Google reviews than 95% of the businesses in this directory.

How we scored this

How We Rank
Star rating 0
Review volume 94
Review recency 51
Review sentiment 37
Profile completeness 50
Verification 0

Rating breakdown

5
40
4
30
3
16
2
15
1
43

Common questions

Is parking included?
Parking is available but charged at RM15 for valet or RM10 for front parking. Limited free parking is mentioned but may not be reliable.
Is wifi included?
No, wifi is not provided in units according to multiple guest reviews.

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Last updated 2026-07-16