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The Quartz Residence

Updated 2026-07-16 · 1,812 reviewed · 475 listed · Scored from 211 Google reviews · How we rank ›

4.2(211) 64 composite score See reviews on Google ✓ Google-verified
Family & Group HomestayServiced Apartment / Condo HomestayHomestay
The Quartz Residence
Services
Family & Group Homestay, Serviced Apartment / Condo Homestay, Homestay
Reviews
211

What recent reviews say

Families enjoy the spacious rooms, rooftop pool, and gym, but maintenance and guest-facing issues undermine the experience. Recent cancellations, broken air conditioning, unpleasant smells, and tight parking have frustrated guests despite the reasonable location and security presence.

Recent shift: Last-minute cancellations and maintenance failures in the most recent reviews (one week and one month ago) mark a notable dip; earlier praise focused on cleanliness and facilities.

Praised for
  • spacious rooms and apartments
  • clean, well-maintained furnishings
  • rooftop pool and gym facilities
  • helpful security staff
  • parking available
Watch-outs
  • parking design issues and tight maneuvering
  • unpleasant odours in toilets
  • air conditioning failures
  • dirty/unwashed linens
  • last-minute cancellations without notice
  • high prices for the service level
  • lack of small amenities
spaciousclean-comfortablebeautiful-poolgreat-for-familiespoor-maintenancedifficult-checkinoverpricednoisy
Best for: Families and groups prioritizing space and amenities over convenience to town centre.
Think twice if: Parking lot is cramped; recent reviews flag air conditioning breakdowns and last-minute cancellations.

Strengths

  • Rooftop pool and well-equipped gym
  • Spacious units for families and groups
  • 24-hour security on site

Worth knowing

  • Rooftop pool
  • Gym with sauna
  • 24-hour security guard
  • Washing machines in units
  • Parking lot (tight maneuvering reported)
  • Recent water system work caused cancellations

What reviews say by service

Family & Group Homestay
Spacious apartments and rooftop pool appeal to families, but parking design and maintenance lapses disappoint.
Serviced Apartment / Condo Homestay
Well-furnished units with appliances, but air conditioning failures and housekeeping inconsistencies reported.

How it compares

  • Rated 4.2 against a 4.49 average across the 390 family & group homestay businesses listed here.
  • Has more Google reviews than 98% of the businesses in this directory.

How we scored this

How We Rank
Star rating 49
Review volume 100
Review recency 100
Review sentiment 44
Profile completeness 50
Verification 0

Rating breakdown

5
132
4
37
3
18
2
5
1
19

Common questions

Is there parking on site?
Yes, but reviewers note the parking lot is cramped and tight for manoeuvring larger vehicles.
What amenities are included?
Rooftop pool, gym, sauna, 24-hour security, washing machine in units, and on-site parking.
Is it suitable for families?
Units are spacious and can accommodate six or more, though reviewers suggest additional sofas and better toilet maintenance would improve the family experience.
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Last updated 2026-07-16