- Is there staff on site to help?
- No. Check-in is self-service via access pin to mailbox. Contact the Heystay group staff by WhatsApp for issues; responses are generally prompt. No front desk.
- What amenities are included?
- Free water, coffee, Milo, kettle, iron, hairdryer, and basic bathroom items. Some rooms have river or street views. On-site Chu Pu restaurant serves Nyonya cuisine.
- Can I sleep well with open windows?
- Be cautious. Guests report loud bar noise from across the street (closing around 2 AM) and poor sound insulation between rooms. Light sleepers should consider elsewhere.