Privacy policy

This privacy policy covers Malacca Homestay Guide, an independent directory of homestay businesses in Malacca. The site is published by Meridian Guides, who is responsible for the information described below. Questions about any of it can go to hello@meridianguides.my.

What you share with us

We collect personal information only when you submit a form. A submission includes your name, email address, phone number, message, and any answers about the service or timing you selected. It also includes the page URL you were on and how you arrived at the site (the referrer and any UTM parameters), which we use to understand where enquiries come from.

Where your enquiry goes

When you submit a form, our lead-capture processor handles the submission and passes it to two parties: the business your enquiry concerns and the operator of this site. Nothing you submit is published on the site itself.

Cookies and local storage

To keep attribution accurate, the site stores traffic-source details (referrer, landing page, UTM parameters) in your browser’s sessionStorage. This is first-party, lives only for the current browser session, and is not a tracking cookie: it never follows you to other sites and disappears when the session ends.

Site analytics

Where analytics is enabled on this site, Google Analytics and Google Tag Manager may set cookies to help us understand which pages visitors use. Google’s own privacy policy applies to that data.

Other services involved

Loading a page here can involve requests to a small set of third parties, each of which sees standard request data such as your IP address: Google Fonts (typefaces), OpenStreetMap (map tiles), and, when enabled, Cloudflare Turnstile (form spam protection). Their own privacy policies apply to those requests.

Business listing information

The business listings on this site are compiled from publicly available sources, including Google Business Profile reviews. We store derived analysis (scores, summaries, sentiment), not raw review text. If your business is listed and you want a correction or removal, the listing policy explains how.

Your requests

We keep enquiry details for as long as they are needed to route and follow up your enquiry. To ask what we hold about you, or to have it corrected or deleted, contact hello@meridianguides.my.